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Coastal complies with the U.S.-EU Safe Harbor Framework as set forth by
the Department of Commerce regarding the collection, use, and retention
of data from the European Union. We will respond to your request for
access to modify or delete your information within thirty (30) days.
We will not give any information about you to others without your
express permission.
Our site uses forms in which you give us contact information (your name,
address, telephone number, and email address) so you can place orders,
request information and support, and make product suggestions. We will
then create an account number for you and if you choose to order from us
using a credit card, we will collect your credit card number and
expiration date. If you contact us for support, we will keep an internal
record of what support was given. We use your customer information only
when it will be important for us to contact you regarding functionality
changes to our products, our web site, new Coastal Software services,
and special offers we think you'll find valuable. If you would rather
not receive this information, please see the "Updating Your Information"
section below on how to change your preferences. If we present a
co-branded offer with our partners or affiliates, it will be clear at
the point of collection who is collecting the information and whose
privacy statement applies.
On rare occasions, one of our partners may require us to share your
personal information with them. We will only do so with your explicit
permission first.
We use information gathered about you from our site statistics (for
example your IP address) to help diagnose problems with our server, and
to administer our Web site. We also gather broad demographic information
from this data to help us improve our site and make your browsing and
purchasing experience more enjoyable. This is not linked to any
personally identifiable information, except as necessary to prevent
fraud or abuse on our system.
Our site uses cookies to keep track of your shopping cart and receipts.
We use cookies to identify you so you don't have to login each time you
visit our site. They are linked to your customer number which is
associated with the information in your account.
This site also contains links to other sites. Unfortunately Coastal is
not responsible for the privacy practices or the content of such Web
sites.
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